Olivia & Rose Toronto

This Shipping Policy applies to all orders placed through Olivia & Rose Toronto, operated by Nienanie, a business registered in the Netherlands, serving customers exclusively in Canada.

Shipping Area

Olivia & Rose Toronto ships to customers within Canada only.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Once processed, orders are prepared for shipment with our international fulfilment partners. Order processing time is separate from delivery time and does not include shipping transit.

Delivery Time

Our products are shipped from international fulfilment partners. The estimated delivery time is 8 – 21 business days.

Delivery times are estimates and may vary due to factors such as carrier operations, customs clearance, or peak shipping periods. Customs processing may occasionally affect delivery timelines.

Shipping Costs

We offer free standard shipping on all orders within Canada. There are no additional shipping charges.

Delivery Support

While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to external factors beyond our control. If you experience a delivery issue, our customer support team will be happy to assist you. Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

Contact Information

For questions regarding shipping, please contact:

Olivia & Rose Toronto
Operated by Nienanie
Salesdreef 3C1
4904 SW Oosterhout
The Netherlands

Email: info@oliviarose-toronto.com

Phone: +1 (647) 945-5721